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Elevate your look with this season’s latest shoes and accessories 👟👜 – shop now!
Orders are automatically accepted into our system the moment you click submit. We generally ship orders within 2–3 business days. Due to our processing times, we are unable to cancel or modify orders once they have been placed. However, if we are unable to ship your items within 30 days, your order will be canceled and you will receive a full refund.
A street address is required for all deliveries. We can ship to P.O. Boxes via Standard Shipping, but only within the continental U.S.
We cannot ship to military APO/FPO addresses.
At this time, we only ship merchandise within the continental U.S., Alaska, and Hawaii.
Unfortunately, we are unable to ship to Puerto Rico or other U.S. territories.
Unless you specify an alternative delivery option the goods will be shipped via standard shipping.
Shipping rates on all orders are based on the merchandise subtotal before promotional discounts are applied.
Buy Online, Pick Up In Store
Click here to explore how to buy online and pick up in store.
Related FAQs
Your order is automatically accepted into our system the moment you click submit. It will leave our warehouse within 72 business hours of receipt. Standard delivery typically arrives within 2–7 business days after shipment. ECCO does not process orders on Saturdays, Sundays, or holidays. Our shipping schedule runs Monday through Friday.
ECCO Pick Up In Store is always free.
Once an order has been placed, it cannot be changed. Please be sure to double check your information before placing your order.
ECCO does not require a minimum order value for In Store Pick Up.
Need help? Reach out to us via our or ask your questions via .